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Privacy Notice
Last updated: 01/09/2022

This statement explains how Amal uses the personal information we collect from you when you communicate with Amal including by  visiting our website. You can contact us by using the details set out in section 7 below.

We will attempt to contact you if we make significant changes to this statement. However, we may be unable to contact you, so please check from time to time for any updates.

  1. Information about you we may collect and use
  2. Lawful basis
  3. How we use your personal information
  4. Sharing your personal information
  5. International Data Transfers
  6. Looking after your personal information
  7. Your rights
  8. Contact
  1. Information about you we may collect and use

You may give us your name and contact information by:

  • donating via our website
  • filling in forms on our website
  • subscribing to our publications, newsletters and updates about our activities and events
  • registering for or enquiring about our activities, events and services
  • contacting us via email, phone or through our website
  • reporting problems with our website.

You may provide your name, contact information and other personal information to us if you:

  • become a donor
  • apply for a job at Amal
  • apply for a grant
  • apply to become a service provider
  • respond to our surveys
  • send us an email.

We may also receive information about you from third parties, for example from our service providers and partners. When you visit our website, we use third party services to collect certain technical information from your device including standard internet log information i.e. Internet Protocol (IP) address, browser type and version, and page interaction information.

  1. Lawful basis

If you voluntarily choose to provide your name and contact information in the ways listed above, we will rely on the legitimate interest condition to use any personal information so provided. We will consider any potential risks to you through our use of such personal information.

  1. How we use your personal information

We use the information you give us to:

  • send you the publications, newsletters and updates that you have subscribed to
  • provide you with the services and the information about our activities and events that you have requested
  • conduct surveys and process your response to any survey you participate in for research, evaluation and statistical purposes
  • ensure that content from our website is presented in the most effective manner for you
  • otherwise communicate with you in connection with our charitable aims and activities.

If you donate to us, apply for an Amal grant or to become a service provider or recipient, any personal information we collect will be used in accordance with the privacy statement which will be provided during the donation or application process.

The technical information we collect when you visit our website is used for site administration and internal operations (i.e. troubleshooting, data analysis, testing, research, statistical and survey purposes). This enables us to improve our website to ensure that content is presented in the most effective manner for you and for your device, to allow you to participate in interactive features of our services when you choose to do so, and as part of our efforts to keep our website safe and secure.

  1. Sharing your personal information

For the purposes described above we may share your information with our service providers (such as Mailchimp), suppliers (such as our website designers and hosts), partners, associated organisations and agents.

Amal will not sell your personal information to third parties under any circumstances, nor do we permit third parties to sell on the personal information we have shared with them.

We reserve the right to disclose your personal information to third parties such as:

  • Should we merge with another organisation to form a new entity, your personal information may be transferred to the new entity.
  • If we buy, sell or spin out any programme or assets, we will disclose your personal information to the prospective buyer, seller or new entity.
  • For auditing purposes.
  • If we are under any legal or regulatory obligation to do so.
  • In connection with any legal proceedings or prospective legal proceedings, in order to establish, exercise or defend our legal rights.
  1. International Data Transfers

We may transfer your personal information to organisations based outside the UK or European Economic Area (EEA). Please note that certain countries outside the UK or EEA have a lower standard of protection for personal data, including lower security protections.

Where your personal data is transferred, stored, and/or otherwise processed outside the UK or EEA in a country which does not offer an equivalent standard of protection to the UK or EEA, we will take all reasonable steps necessary to ensure that the recipient implements appropriate safeguards designed to protect your personal data (for instance, entering into the European Commission approved standard contractual clauses). If you have any

questions about the transfer of your personal information, please contact us using the details at section 7 below.

  1. Looking after your personal information

We securely store all personal information you provide to us. As the transmission of personal information via the internet is not completely secure, we cannot guarantee the security of your personal information transmitted to our website; any transmission is at your own risk.

Once we have received your personal information, we will use appropriate procedures and security features to try to prevent unauthorised access.

  1. Your rights 

You have the right to ask us not to use your personal information for marketing purposes by checking certain boxes on the forms we use to collect your personal information, or by contacting us.

If you have concerns about the way Amal collects, processes or stores your personal information then you have the right to lodge a complaint with us. You can do this by writing to hello@amal.org.uk. We will endeavour to address your complaint as best as we can within a reasonable timeframe. If you are not happy with our response to your complaint you can lodge a further complaint at the Information Commissioner’s Office at https://ico.org.uk/concerns.

You have the right to access personal information held about you. If you wish to do so, you should download and fill in the Subject Access Request form and send your request to hello@amal.org.uk.

Our website may contain links to and from the websites of third party affiliates. These websites have their own privacy policies which you are advised to read. We accept no responsibility or liability for such policies.

  1. Contact

The Controller of your personal information is Amal, and we can be contacted by email at hello@amal.org.uk or by post at: Moseley Exchange, 149-153 Alcester Road, Birmingham, B13 8JP.

Our Privacy Officer is responsible for monitoring compliance with relevant legislation in relation to the protection of personal information and can be contacted by email at hello@amal.org.uk or by post at: Moseley Exchange, 149-153 Alcester Road, Birmingham, B13 8JP.

Please contact us at hello@amal.org.uk if you have any concerns or questions about the above information or you wish to ask us not to process your personal information for particular purposes. Where you have specific requests relating to how we manage your personal information, we will endeavour to resolve these, but please note that there may be circumstances where we cannot comply with specific requests.


Privacy notice for applicants, grantees and service providers
Last updated: 21/01/2022

These statements explain how we will treat the personal information (i.e. name, address or any other information that relates to individuals) you provide to us during the Application/Connecting with Amal process and throughout the life of any project or work for which we provide funding to you and all other information you provide during the Application/Connecting process.

If you are submitting the personal information of other individuals as part of the Application or Connecting process, please direct such individuals to this Privacy Statement so they can read how their personal information will be used.

We will use the personal information that you provide in accordance with the UK data protection rules set out in the General Data Protection Regulation and the Data Protection Act 2018.

  1. Purposes for which we use the personal information
  2. Lawful basis
  3. Requirement to provide certain personal information
  4. Sharing your personal information
  5. International Data Transfers
  6. Storage of personal information
  7. Your rights
  8. Amendments to this Privacy Statement
  9. Queries
  10. Confidentiality Statement

 

  1. Purposes for which we use the personal information

When you submit personal information to us through the Application and Connecting processes (which includes application for a project grant, application to connect with Amal, due diligence, grant agreement, service agreement and reporting stages) we will use the personal information as follows:

  • To process applications and administer grants, for the purposes of audit, evaluation and safeguarding and to monitor the fairness of and trends in application decisions, and for research and statistical purposes.
  • We may publish details of successful grants and their outputs and outcomes, including your name, employing organisation, project title, a summary of the grant and its value and a description of the activities undertaken (e.g. via the internet or other publications, some of which may be accessible from outside the UK).
  • We may publish details of service providers and their outputs and outcomes, including your name, employing organisation, activity title, a summary of the service provided and its value and a description of the activities undertaken (e.g. via the internet or other publications, some of which may be accessible from outside the UK).
  • We may contact you about our activities and events to help inform or evaluate these activities and events and about Amal application processes and policy work.

Any information you choose to provide during the application or grant or service provision process relating to disability, ethnic origin, gender, age and other protected characteristics will be used only for equal opportunities evaluation and monitoring purposes.

  1. Lawful basis

If you voluntarily choose to submit an application to us, we will rely on the legitimate interest condition to use any personal information included in the application. We have a legitimate interest in assessing any application made to us to consider whether or not to connect, award a grant or enter into a service agreement. We will consider any potential risks to you through our use of such personal information and will put in place safeguards to ensure as far as possible there is no intrusion into your privacy rights.

  1. Requirement to provide certain personal information 

In order for us to consider connecting or entering into a grant agreement or service agreement with you, you must provide us with certain personal information (including the names, titles, contact details, qualifications, previous experience and other affiliations of people working for or involved in the governance of or otherwise closely associated with your organisation). If you choose not to provide this personal information to us, we will not be able to consider your application.

Our application process may require you to provide certain personal information about artists, participants and any other people associated with the project or work to be funded. This may include information about the individuals’ disability, ethnic origin, gender, age or religion.

  1. Sharing your personal information

We may disclose the personal information to individuals and organisations connected with or working on behalf of Amal, including funding partners, external committee members and advisers as part of processing applications and administering grants and service agreements, for the purposes of audit, evaluation and safeguarding and to monitor the fairness of and trends in application decisions, and for research and statistical purposes.

We may also disclose the personal information for the purpose of independent audit, evaluation and assessment by selected third parties of activities funded by the grant or service agreement and their outputs and outcomes. We also use third parties for IT services e.g. website hosts, cloud storage providers. Additionally, we may be required to disclose your personal data to regulatory authorities and our professional advisers.

We reserve the right to disclose your personal data to third parties:

  • if we merge with another organisation to form a new entity, your personal information may be transferred to a new entity;
  • in the event that we buy, sell or spin out any programme or assets, we will disclose your personal data to the prospective buyer, seller or new entity;
  • if substantially all of our assets are acquired by a third party, personal data held by us may be one of the transferred assets;
  • if we are under any legal or regulatory duty to do so; and/or
  • to protect the rights, property or safety of Amal, its personnel, users, visitors or others.
  1. International Data Transfers 

We may transfer your personal information to organisations based outside the UK or European Economic Area (EEA). Please note that certain countries outside the UK or EEA have a lower standard of protection for personal information, including lower security protections. Where your personal information is transferred, stored, and/or otherwise processed outside the UK or EEA in a country which does not offer an equivalent standard of protection to the UK or EEA, we will take all reasonable steps necessary to ensure that the recipient implements appropriate safeguards designed to protect your personal information (for instance, entering into the European Commission approved standard contractual clauses). If you have any questions about the transfer of your personal information, please contact us using the details below.

  1. Storage of personal information

Where your application for a grant or to provide Amal with a service is unsuccessful we will usually only retain personal information connected with your application for three years after the decision is made.

Where your application for a grant or to provide us with a service is successful, we will retain the personal information connected with your application for the period of the grant or service provision and for three years after the grant or service provision period has expired.

  1. Your rights

You have the right to ask us not to use your personal information for marketing purposes by indicating you wish to unsubscribe or by contacting us.

Whenever we are relying on your consent to use your personal information, you always have the right to withdraw your consent.

You have the following additional rights:

  • Right to access personal information held about you;
  • Right to object to how we use your personal information;
  • Right to seek erasure of your personal information;
  • Right to seek rectification of your personal information;
  • Right to seek restriction of your personal information;
  • Right to seek a porting of your personal information to you or to a third party in a structured, commonly used and machine-readable format.

Please note that not all of these rights are available to you in all circumstances. For instance, some are only available when we are relying on particular lawful bases or, alternatively, we may be able to rely on exemptions from complying with your rights.

If you wish to exercise any of these rights, you should send your request in writing to hello@amal.org.uk.

If you have concerns about the way Amal collects, processes or stores your personal information then you have the right to lodge a complaint with the Information Commissioner’s Office at https://ico.org.uk/concerns.

We do not carry out any automated decision-making which produces legal effects or otherwise similarly significantly affects individuals.

  1. Amendments to these Privacy and Confidentiality Statements

We may amend these Statements from time to time and the most recent version is posted on our website at www.amal.org. If we make any material change in how we collect, use or share your personal information we will contact you where reasonably possible.

  1. Queries

If you have any queries about the use of your personal information, please contact the Amal Privacy Officer by email at hello@amal.org.uk or by post at: 24 Queen Anne’s Gate, London SW1H 9AA.

  1. Confidentiality Statement

We will treat the information you supply during the application process (“Confidential Information”) as confidential.

We will:

  • Take reasonable care to keep the Confidential Information secret and secure;
  • Use the Confidential Information only for the purposes set out in the Privacy Statement above; and
  • Only disclose it to third parties under conditions of confidentiality and only as necessary to fulfil those purposes unless we are required to make disclosures due to legal obligations on us.

We will not be under any obligation to keep the Confidential Information confidential to the extent that the Confidential Information:

  • Was already lawfully known to us at the date it was disclosed to us;
  • Becomes public through no fault of ours;
  • Is lawfully disclosed by a third party to us without any obligations of confidentiality being placed on us; or
  • Is developed independently by our employees without reference to your information.

We will be entitled to disclose any Confidential Information to any court, administrative or regulatory body to the extent required by law but will endeavour to inform you of any required disclosure as soon as possible.

Although we put in place appropriate confidentiality provisions with our external advisers, consultants and contractors to whom we may disclose Confidential Information, we accept no liability for breaches of confidentiality by third parties.